At SuperCFO we strive to provide you with quality solutions. We understand you have several choices, and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.
Monthly/Quarterly Subscriptions (as applicable)
If at any time during your first month/quarter of using our service you are dissatisfied, please contact us with in the first seven (7) days. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase. For your convenience, your monthly/quarterly subscription will auto-renew until you cancel the service. Every time it renews, we will send you a receipt via e-mail. You can stop auto-renew if you don’t wish to use our solution and the cancellation will be effective from the end of your current billing cycle.
SuperCFO doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost.
If at anytime during your first fifteen (15) days of using our solution you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase.
Material adverse changes in functionalities
But we want you to be happy with our service throughout your entire contract. If at anytime during your contract we remove, break or discontinue functionality that was available at the time you signed up for your contract, we ask you to notify us immediately. If we fail to address it in a timely manner to your entire satisfaction, we will offer you a pro-rated REFUND for the reminder of your contract term.
For any queries, please e-mail firstname.lastname@example.org